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swivl.app

Terms of Service

Operated by Southern Technology Partners LLC

Effective Date: August 26, 2026 Last Updated: August 26, 2026

1. Introduction and Acceptance

These Terms of Service (“Terms”) are a binding agreement between Southern Technology Partners LLC, a Georgia limited liability company (“STP,” “we,” “us,” or “our”), and the person or entity that registers for, accesses, or uses the Swivl application and related services (the “Customer,” “you,” or “your”).

“Swivl” or the “Service” means the Swivl web, mobile, and progressive-web application, its public booking pages, its client portal, its APIs, and all associated software, features, and documentation made available by STP.

By creating an account, clicking to accept these Terms, booking an appointment through a Swivl-powered booking page, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you are accepting on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization. If you do not agree, do not access or use the Service.

Two audiences. Most of these Terms are directed at Customers — the businesses that subscribe to Swivl — and their Authorized Users. If you are an End Client who books appointments or uses the client portal, §12 applies to you, along with §§16, 19–22, 24, and 25.

2. Definitions

  • Customer — the business (salon, barbershop, studio, spa, practice, or similar) that registers for and subscribes to the Service.

  • Authorized User — an individual you permit to access the Service under your account (for example, an owner, administrator, provider, employee, contractor, or booth renter).

  • Customer Data — all data, records, files, and content that you or your Authorized Users submit to, store in, or generate through the Service, including client records, service notes, photographs, appointments, sales and financial records, and bank transaction data imported via Plaid.

  • End Client — your own clients, whose information you process in the Service or who use the public booking page or client portal (for example, to book, reschedule, or pay).

  • Documentation — user guides, help content, and materials we provide describing the Service.

  • Third-Party Provider — a third party whose products or services are made available through or integrated with the Service, including Stripe, Plaid, SurePayroll, and Telnyx.

3. The Service and License

Subject to these Terms, STP grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during the term for your internal business operations and to serve your own End Clients. STP may modify, update, add, or remove features of the Service at any time.

All rights not expressly granted are reserved by STP. Nothing in these Terms transfers ownership of the Service or any part of it to you.

4. Accounts, Registration, and Security Responsibilities

You must provide accurate, current, and complete registration information and keep it updated. You are responsible for:

  • all activity that occurs under your account and your Authorized Users’ credentials;

  • maintaining the confidentiality of passwords and other credentials, and not sharing logins between individuals;

  • configuring user roles, permissions, and calendar and financial access grants appropriately within the Service, and removing access promptly when an Authorized User leaves; and

  • promptly notifying STP of any known or suspected unauthorized access or security incident affecting your account.

Staff logins and client-portal logins are separate accounts even where they use the same email address, and they are not interchangeable. You acknowledge that you, not STP, control which Authorized Users and End Clients may access your account and your Customer Data, and you are responsible for their acts and omissions.

5. Customer Data

As between the parties, you own all right, title, and interest in your Customer Data. You grant STP a worldwide, non-exclusive license to host, copy, process, transmit, and display Customer Data solely to provide, maintain, secure, and improve the Service and as otherwise permitted in these Terms and our Privacy Policy.

You represent and warrant that you have all rights, consents, and authority necessary to submit Customer Data to the Service and to authorize STP’s processing of it, including any data relating to your Authorized Users and End Clients and any photographs of or notes about an End Client. You are solely responsible for the accuracy, quality, legality, and your right to use the Customer Data.

STP may generate de-identified and aggregated statistics from use of the Service and use them to operate and improve the Service. Such statistics will not identify any Customer, Authorized User, or End Client, and STP will not sell Customer Data.

6. Acceptable Use

You will not, and will not permit any Authorized User or third party to:

  • use the Service in violation of any applicable law, regulation, or third-party agreement, including messaging, consumer-protection, employment, and professional-licensing laws;

  • access or attempt to access data you are not authorized to access, or another Customer’s account or data;

  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the Service, except to the extent this restriction is prohibited by applicable law;

  • copy, frame, mirror, resell, sublicense, or create derivative works of the Service or any part of it, except that you may use the Service to serve your own End Clients;

  • access the Service to build, train, or benchmark a competing product or service, or for any competitive analysis;

  • store payment card numbers, card verification values, or full government identification numbers in free-text fields such as client notes;

  • upload or store content that is unlawful, infringing, defamatory, sexually explicit, or that depicts a minor inappropriately;

  • introduce malware or interfere with or disrupt the integrity or performance of the Service;

  • probe, scan, or test the vulnerability of the Service, or circumvent any security, rate-limiting, or authentication measure, without STP’s prior written permission; or

  • remove, obscure, or alter any proprietary notices.

STP may investigate suspected violations and may suspend access immediately where STP believes there is a risk of harm, legal exposure, or termination by a carrier or payment processor.

7. Fees and Payment for the Service

Swivl is currently offered during an initial release period without a Swivl subscription fee. STP may introduce subscription fees in the future; if it does, the fees, billing frequency, and payment terms will be presented to you before they apply to your account, and STP will give you at least 30 days’ notice before any fee takes effect or changes on renewal. You may cancel before a new or changed fee takes effect.

If and when fees apply: unless stated otherwise, fees are non-refundable, are exclusive of taxes (which you are responsible for, other than taxes on STP’s net income), and are due on the terms presented; subscriptions renew automatically for successive terms until cancelled, with cancellation effective at the end of the then-current billing period; and STP may suspend the Service for non-payment after reasonable notice and charge reasonable interest and collection costs on amounts more than 30 days overdue.

Fees charged by a Third-Party Provider — including Stripe processing fees, Telnyx messaging charges, and SurePayroll fees for payroll services — are separate from any Swivl subscription fee, are payable by you, and are not refundable by STP.

8. Payment Processing — Stripe

Payment processing within the Service — including charges to your End Clients, in-person payments through Stripe Terminal card readers, saved cards, deposits, no-show fees, and any payouts to you — is provided by Stripe, Inc. and its affiliates (“Stripe”) and is not performed by STP. Swivl uses Stripe Connect; depending on your configuration, you (and/or your providers) operate as a connected account.

By using the payment features of the Service, you agree as follows:

Payment processing services for users on Swivl are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these Terms, continuing to operate as a user on Swivl, or enabling or using payment functionality, you agree to be bound by the Stripe Services Agreement, as it may be modified by Stripe from time to time. As a condition of STP enabling payment processing through Stripe, you authorize STP to obtain and disclose to Stripe information about you, and you agree to provide accurate and complete information and to keep it current.

You are responsible for your compliance with the Stripe Services Agreement and with applicable card-network rules and laws. You are solely responsible for the goods and services you sell, the prices and taxes you charge, your deposit, cancellation, and no-show policies and their disclosure to End Clients before any charge, refunds, chargebacks, disputes, and any fines or claims arising from your transactions. STP does not control, and is not responsible or liable for, Stripe’s services, availability, fees, holds, reserves, payout timing, account suspensions, or decisions. Your relationship with Stripe is governed by the Stripe Services Agreement, not these Terms.

You are responsible for obtaining, configuring, and securing any physical card reader, and for your own sales tax determination, collection, and remittance. Tax rates and zones configured in the Service are inputs you supply; STP does not verify them.

9. Bank Account Data — Plaid

The Service uses Plaid Inc. (“Plaid”) to enable you to connect your financial accounts and to import bank account and transaction data (for example, for bank-feed import and reconciliation). When you connect an account, you do so through Plaid, and Plaid accesses and transmits the financial data needed to provide that functionality.

By using these features, you acknowledge and agree that:

  • You grant Plaid the right to access, transmit, store, and use your financial data in accordance with the Plaid End User Privacy Policy, currently available at https://plaid.com/legal/#end-user-privacy-policy, which is incorporated into these Terms by reference. You should review it to understand how Plaid handles your data.

  • You have all necessary rights and authority over each financial account you connect, and you are not connecting any account or submitting any information belonging to another person without authorization.

  • Where you connect accounts or submit financial data relating to your organization, Authorized Users, or End Clients, you represent and warrant that you have provided all required notices and obtained all consents necessary under applicable law and any agreement with the relevant account holder for (a) you to share that data with STP and Plaid and (b) STP and Plaid to access, use, and process that data to provide the Service.

  • You will not make any representation about the financial data that is inconsistent with the Plaid End User Privacy Policy, nor interfere with Plaid’s efforts to provide notice to, or obtain consent from, account holders.

STP does not control Plaid’s services and is not responsible or liable for Plaid’s availability, accuracy of data retrieved, or acts or omissions. Financial data retrieved through Plaid is provided to assist your record-keeping and reconciliation and is not a substitute for your official bank statements; you remain responsible for verifying your records against your financial institution’s statements.

10. Payroll Services — SurePayroll

The Service may make payroll functionality available to you. That payroll functionality is provided by SurePayroll, Inc., a Paychex company (“SurePayroll”), and not by STP. SurePayroll — not STP — performs the payroll services, including calculating wages and deductions, processing direct deposits, and calculating, depositing, and filing payroll taxes. STP makes the SurePayroll offering available on a white-labeled and/or referral basis and may present it under Swivl branding or through a co-branded or affiliate link.

By enrolling in, accessing, or using the payroll functionality, you acknowledge and agree that:

  • SurePayroll is the payroll provider. Your use of the payroll service is governed by SurePayroll’s own terms of use and privacy policy (the “SurePayroll Terms”), available at SurePayroll’s Terms of Use (https://www.surepayroll.com/legal/terms-of-use) and Privacy Policy (https://www.surepayroll.com/legal/privacy-policy), which you must accept and which govern your relationship with SurePayroll. To the extent of any conflict regarding the payroll service itself, the SurePayroll Terms control as between you and SurePayroll.

  • STP is not responsible for the payroll service. STP does not control and is not responsible or liable for SurePayroll’s services, availability, accuracy, security, calculations, direct-deposit timing or failures, or the timeliness or accuracy of any tax deposit or filing, or for any resulting taxes, penalties, interest, fines, or claims. SurePayroll’s tax-filing guarantee or other commitments, if any, are SurePayroll’s alone.

  • You are responsible for your inputs and compliance. You are responsible for the accuracy and completeness of all payroll information you submit (including hours, wages, tips, commissions, booth-rent and pass-through figures, employee classifications, withholdings, banking details, and tax identification numbers) and for your own compliance with employment, wage-and-hour, and tax laws. Figures the Service calculates — including tip splits, commission amounts, and booth-rent pass-through — are your records to verify before they are used for payroll. The Service and the payroll functionality do not provide payroll, tax, accounting, or legal advice; consult your own professionals.

  • Affiliate/compensation disclosure. STP may receive compensation (for example, referral awards, reseller revenue, or commissions) when you enroll in or use SurePayroll through the Service. This does not increase the price you pay unless separately disclosed.

  • Data. Payroll data you submit is collected and processed by SurePayroll under the SurePayroll Terms and its privacy policy. The handling of payroll data, and STP’s limited role with respect to it, is described in our Privacy Policy.

11. Messaging — SMS and Email

The Service sends text messages and email to your End Clients on your behalf. Text messages are delivered by Telnyx from a verified toll-free number operated by STP on behalf of your business, or from your own Telnyx configuration where you have one; email is delivered by your own or STP’s email sender. You are the sender of those messages for legal purposes, and you are responsible for their content and for the consent behind them.

By using the messaging features, you represent, warrant, and agree that:

  • Consent. You will obtain and maintain valid, documented consent before sending any text or marketing email to an End Client; you will not import or upload contact lists that did not consent; and you will not use the Service to send messages unrelated to your business relationship with the recipient. You will not disable, alter, or circumvent the consent capture, opt-out handling, or identification and opt-out language the Service includes in messages.

  • Opt-outs. You will honor STOP, unsubscribe, and preference changes promptly, and will not re-add a recipient who has opted out.

  • Legal compliance. You will comply with the Telephone Consumer Protection Act, CAN-SPAM, state analogues, and applicable carrier and CTIA messaging rules.

  • Registration accuracy. Information you or STP provide to Telnyx or to a carrier for messaging registration or toll-free number verification — including your business details, use case, sample messages, the opt-in URL, and a description of how consent is collected — will be truthful and will match how your business actually collects consent. Because messages may be sent from a toll-free number shared across Swivl businesses, a violation originating from your account can cause that number to be blocked or de-verified for STP and for every other Customer using it. You acknowledge and accept that shared risk.

  • Suspension. STP may suspend messaging for your account immediately, without notice, if STP receives a complaint or carrier notice, or has a reasonable belief that messages sent from your account violate this section.

STP does not control and is not responsible for message delivery, carrier filtering or blocking, delivery timing, or charges imposed by a recipient’s carrier.

12. Terms for End Clients

If you use a Swivl-powered booking page or client portal:

  • Your appointment is with the business, not with STP. STP provides the software. The business sets its own services, prices, cancellation, deposit, and no-show policies and is solely responsible for the services it performs. Any dispute about a service, a charge, a refund, or a cancellation is between you and that business.

  • A booking request is not confirmed until the business or the Service confirms it, and a business may decline or reschedule a request.

  • Deposits and no-show fees. A business may require a deposit or store a card to charge a no-show or late-cancellation fee. Those terms are set and disclosed by the business, and you authorize the charge when you accept them at booking.

  • Photographs you upload. You represent that you have the right to upload any photograph you submit, and you grant the business and STP a limited license to store and display it for the purpose of your appointment. Do not upload photographs of other people without their permission, and do not upload unlawful or explicit content.

  • Messages. By providing your phone number and checking the consent box, you agree to receive the messages described in §11 and in the Privacy Policy. Reply STOP to opt out at any time.

  • Portal accounts. Keep your password confidential. One client login works across every Swivl-powered business you book with; deleting that login removes it everywhere.

13. Financial and Reporting Features

The Service includes tools for recording sales, tips, commissions, booth-rent arrangements, expenses, inventory, general-ledger entries, bank reconciliation, and 1099 reporting. These are calculation and record-keeping tools only. Payroll processing and tax filing are performed by SurePayroll under §10, not by STP.

  • STP is not an accountant, bookkeeper, tax preparer, or payroll agent, and the Service is not a substitute for professional advice.

  • You are responsible for the accuracy and completeness of everything you enter, for classifying your staff correctly (employee, commission-based, or booth renter), and for collecting and safeguarding any taxpayer identification numbers you enter for 1099 reporting.

  • You are responsible for verifying financial calculations, ledgers, reports, tax exports, and reconciliations before relying on them or filing anything based on them.

14. Professional Licensing and Client Care

You represent that you and your Authorized Users hold the licenses, permits, certifications, and insurance required for the services you provide, and that you comply with the cosmetology, barbering, massage, health, and sanitation rules applicable in your jurisdiction. STP does not verify licensure and is not responsible for the services you perform or for any injury, allergic reaction, or other harm arising from them. Information recorded in the Service — including allergy notes, formula history, and client preferences — is a record you maintain; STP does not validate it, and it is not a substitute for your own professional judgment or intake process.

15. Intellectual Property and Protection of STP’s Rights

Ownership. The Service, Swivl, and all related software, source code, object code, designs, user interfaces, workflows, database schemas, architecture, features, documentation, and all improvements and derivatives, together with all patents, copyrights, trademarks, trade secrets, and other intellectual property rights in them, are and remain the sole and exclusive property of Southern Technology Partners LLC and its licensors. These Terms grant you a license to use the Service, not any ownership interest.

Trademarks. “Swivl,” “Southern Technology Partners,” and associated names, logos, and product names are trademarks of STP. You may not use them without STP’s prior written consent, except to state that your booking page runs on Swivl.

Your branding. You retain rights in your own business name, logo, and branding images uploaded to the Service, and you grant STP the right to display them within the Service, on your booking page and client portal, and in messages sent on your behalf.

Trade secrets and confidentiality. The Service embodies valuable trade secrets and confidential information of STP, including its non-public features, design, workflows, methods of operation, and the ideas and know-how underlying them (“STP Confidential Information”). You will (a) keep STP Confidential Information confidential, (b) use it only to use the Service as permitted, and (c) not disclose it to any third party. You will not use the Service, or any access to it, to replicate, reproduce, or develop a product or service that competes with the Service, or to disclose its design or functionality to a competitor of STP. These obligations survive termination.

Restrictions reinforced. Without limiting §6, you will not copy, imitate, or misappropriate the Service’s design, source code, structure, sequence, organization, or underlying concepts, whether to build a competing or similar offering or otherwise.

Feedback. If you or your Authorized Users provide STP suggestions, ideas, or feedback about the Service (“Feedback”), you grant STP a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use and exploit the Feedback for any purpose without restriction or compensation, and STP owns all improvements it makes to the Service.

16. Third-Party Services Generally

The Service integrates with or relies on third-party services, including Stripe, Plaid, SurePayroll, Telnyx, Supabase, Cloudflare, payment-card networks, banks, email providers, background-job and AI providers, and others. Your use of those services may be subject to separate terms between you and the provider. STP does not control and is not responsible or liable for any third-party service, including its availability, security, accuracy, or acts or omissions. STP’s integration of a third-party service is not an endorsement or warranty of it.

If you connect your own provider accounts (for example, your own SMTP or Telnyx account or your own card readers), you are responsible for those accounts, their credentials, and their charges.

17. Security

STP will maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Data, consistent with the nature of the Service and as described in the Privacy Policy. However, no method of transmission or storage is completely secure, and STP does not and cannot guarantee that the Service or Customer Data will be free from unauthorized access, interception, alteration, loss, or compromise. You acknowledge that you provide Customer Data at your own risk.

You are responsible for your own security practices, including safeguarding credentials, managing user access and permissions, and maintaining the security of the devices and networks you use to access the Service. To the maximum extent permitted by law, STP is not liable for unauthorized access to or use of Customer Data resulting from your acts or omissions, those of your Authorized Users or End Clients, compromised credentials, or factors outside STP’s reasonable control. Nothing in this section limits any data-breach-notification or other obligation that applies to a party as a matter of non-waivable law.

18. Service Availability; No Service-Level Guarantee

The Service is provided on an “as available” basis. STP does not warrant that the Service will be uninterrupted, timely, error-free, or available at any particular time or location. The Service may be unavailable due to maintenance, updates, failures of equipment or third-party services, or causes beyond STP’s reasonable control. Unless STP has agreed to a separate written service-level agreement, STP makes no uptime or availability commitment, and downtime does not constitute a breach of these Terms or entitle you to any credit or refund. Features labeled beta, preview, or experimental are provided as-is and may change or be withdrawn.

19. Backups, Retention, and Data Resilience

STP may, but is not obligated to, maintain backups of Customer Data, and any backup practices STP follows are for STP’s operational purposes and are not a guarantee against data loss. You are responsible for independently maintaining your own copies and backups of Customer Data, including by exporting data through any export features the Service provides. To the maximum extent permitted by law, STP is not liable for any loss, corruption, deletion, or unavailability of Customer Data, however caused. Administrative functions within the Service that delete or wipe data are irreversible once completed; you are responsible for their use.

20. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, INCLUDING ALL SOFTWARE, FEATURES, INTEGRATIONS, AND DATA, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. STP AND ITS SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. STP DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE SECURE, UNINTERRUPTED, OR ERROR-FREE; THAT ANY MESSAGE WILL BE DELIVERED BY A CARRIER OR MAIL PROVIDER; THAT AUTOMATED FEATURES SUCH AS RECEIPT SCANNING WILL BE ACCURATE; OR THAT DATA (INCLUDING DATA RETRIEVED VIA PLAID, PROCESSED VIA STRIPE, OR PROCESSED VIA SUREPAYROLL) WILL BE ACCURATE OR COMPLETE.

THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL ACCOUNTING, TAX, PAYROLL, LEGAL, MEDICAL, OR COSMETOLOGY ADVICE. YOU ARE RESPONSIBLE FOR VERIFYING THE ACCURACY OF FINANCIAL CALCULATIONS, LEDGERS, PAYROLL, TAX FILINGS, AND REPORTS GENERATED BY OR THROUGH THE SERVICE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  1. No indirect damages. NEITHER PARTY (AND, FOR STP, ITS AFFILIATES, SUPPLIERS, AND LICENSORS) WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  2. Liability cap. STP’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE TOTAL FEES YOU PAID TO STP FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).

  3. Specific exclusions. WITHOUT LIMITING THE ABOVE, STP WILL NOT BE LIABLE FOR DAMAGES ARISING FROM: UNAUTHORIZED ACCESS TO OR COMPROMISE OF DATA NOT CAUSED BY STP’S WILLFUL MISCONDUCT; SERVICE INTERRUPTIONS OR DOWNTIME; LOSS OR CORRUPTION OF DATA; THE ACTS, OMISSIONS, OR SERVICES OF STRIPE, PLAID, SUREPAYROLL, TELNYX, OR ANY OTHER THIRD-PARTY PROVIDER; NON-DELIVERY, DELAY, OR CARRIER FILTERING OF MESSAGES; CLAIMS ARISING FROM MESSAGES SENT WITHOUT VALID RECIPIENT CONSENT; APPOINTMENTS MISSED, DECLINED, DOUBLE-BOOKED, OR CANCELLED; PAYROLL OR TAX CALCULATIONS, DEPOSITS, OR FILINGS, OR ANY RELATED PENALTIES OR INTEREST; INACCURATE OR INCOMPLETE FINANCIAL OR TRANSACTION DATA; OR THE SERVICES YOU PERFORM FOR YOUR END CLIENTS.

  4. Allocation of risk. The limitations in this section reflect the allocation of risk between the parties and form an essential basis of the bargain; they apply even if a remedy fails of its essential purpose.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

22. Indemnification

You will defend, indemnify, and hold harmless STP and its members, managers, officers, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your or your Authorized Users’ use of the Service; (b) your Customer Data or your violation of any law or third-party right in connection with it; (c) your breach of these Terms, the Stripe Services Agreement, the Plaid End User Privacy Policy, or the SurePayroll Terms; (d) any text message or email sent from your account, including any claim under the TCPA, CAN-SPAM, or a state analogue, and any claim that a recipient did not consent; (e) your transactions with, and the services you provide to, your End Clients, including any injury or adverse reaction; (f) your failure to obtain any required notice or consent relating to financial, payroll, personal, health-related, or photographic data; or (g) your payroll inputs and your employment- and tax-law compliance, including your classification of staff.

23. Term, Suspension, and Termination

These Terms apply for as long as you use the Service. STP may suspend or terminate your access immediately if you breach these Terms, fail to pay fees, create a security or legal risk, or as required by a third-party provider or by law. You may stop using the Service at any time. On termination: your license ends; you must stop using the Service; and STP may delete Customer Data after a reasonable period, subject to any export window STP makes available (30 days) and any legal retention requirement. Sections that by their nature should survive (including §§5, 6, 9, 10, 11, 13, 15, 17, 19–22, 24, and 25) survive termination.

24. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules.

The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Jeff Davis County, Georgia, and each party waives any objection to that venue. Either party may seek injunctive relief in court to protect intellectual property or confidential information.

25. Changes to These Terms

STP may modify these Terms from time to time. If a change is material, STP will provide reasonable notice (for example, by posting the updated Terms with a new “Last Updated” date or by notifying you in the Service). Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

26. Miscellaneous

  • Entire agreement. These Terms (together with any order form, the Privacy Policy, and any written agreement signed by both parties) are the entire agreement between the parties regarding the Service and supersede prior understandings. If you have a separate signed master agreement with STP, that agreement controls to the extent of any conflict.

  • Force majeure. Neither party is liable for delay or failure to perform due to causes beyond its reasonable control (including outages of third-party services, internet or hosting failures, carrier disruptions, cyberattacks, natural disasters, or government action).

  • Assignment. You may not assign these Terms without STP’s prior written consent. STP may assign these Terms in connection with a merger, acquisition, or sale of assets.

  • Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain in effect.

  • No waiver. A party’s failure to enforce a provision is not a waiver.

  • Relationship. The parties are independent contractors; these Terms create no partnership, joint venture, agency, or employment relationship.

  • Notices. Legal notices to STP must be sent to admin@southerntechpartners.net and/or 15 Latimer Street, Hazlehurst, GA 31539.

27. Contact

Southern Technology Partners LLC 15 Latimer Street, Hazlehurst, GA 31539 support@southerntechpartners.net 912-209-4804 southerntechpartners.net